Help & Support

Find answers to common questions and get the support you need

Getting Started

What is DetectMe?

DetectMe is the premier soccer scouting platform designed to showcase players and connect them with recruiters worldwide. Our platform puts players in the spotlight, allowing them to upload match highlights, training videos, and performance clips.

How do I create an account?

Click on "Create Account" or "Register" to get started. You'll need to provide basic information about yourself and verify your email address. Once registered, you can start building your profile and uploading content.

How do I upload highlights?

After logging in, go to your profile and navigate to the "Highlights" section. Click "Upload" and select your video file. Our system will process your video and make it available on your profile.

How do I build my profile?

Complete your profile by adding your position, age, club information, and profile photo. Upload your best highlights and match performances to showcase your skills to recruiters and coaches.

Frequently Asked Questions

How does the scoring system work?

Our objective scoring system calculates a score (0-100) based solely on measurable match statistics. The score compares your performance with similar players in your position, using percentile rankings to ensure fair comparison.

What makes DetectMe different from other platforms?

DetectMe stands out by putting players first. We offer professional video analysis, automatic highlight creation, objective scoring based on statistics, and advanced search tools for recruiters to discover talent effectively.

How do recruiters find players?

Recruiters can use our advanced search and filtering system to discover players based on position, age, location, performance scores, and other criteria. They can also browse player profiles and watch highlights.

Can I track my profile views?

Yes! Premium and Pro subscribers can see who viewed their profile. This helps you understand your visibility and track interest from recruiters and coaches.

What are Reels?

Reels are short video clips showcasing the best soccer moments in a modern vertical format. You can browse, like, and comment on reels from players around the world.

How do I get verified?

Verification requires submitting official documentation to confirm your identity and club membership. Our team reviews all verification requests to ensure authenticity.

Account & Settings

How do I update my profile?

Go to your profile page and click "Edit Profile" or navigate to Settings. You can update your information, photos, position, and other details at any time.

How do I change my password?

In Settings, go to "Security" and select "Change Password". You'll need to enter your current password and create a new one.

What subscription plans are available?

We offer several subscription tiers: Free, Premium, and Pro. Each tier includes different features like profile views tracking, AI analysis credits, watchlists, and more. Check the "Pay" or "Subscription" page for details.

How do I cancel my subscription?

You can manage your subscription in Settings under "Subscription". You can cancel at any time, and your access will continue until the end of your current billing period.

Platform Features

Match Analysis

Access detailed match analyses with comprehensive statistics, tactical formations, and video replays. Understand your performance with data-driven insights.

Objective Scoring

Get an objective score based on measurable statistics. The system compares your performance with similar players in your position for fair evaluation.

Chat System

Communicate directly with recruiters, coaches, and other players through our secure messaging system. Build professional relationships on the platform.

Watchlists

Recruiters can create custom watchlists to track players they're interested in. Players can see when they're added to watchlists (Pro feature).

Still need help?

Can't find what you're looking for? Our support team is here to help.

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